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Support

The Vondi support team is here to help you with questions about purchases, delivery, returns and technical issues. We respond within 24 hours on business days.

Contact information

General customer support

Questions about orders, payments, delivery

support@mail.vondi.rs

Complaints and returns

Order problems, damaged goods, refunds

podrska@mail.vondi.rs

For sellers

Partnerships, fees, technical integrations

info@mail.vondi.rs

Data protection

Requests for access, deletion and correction of data

privacy@mail.vondi.rs

Phone

+381 60 448 5063

Working hours: Monday – Friday, 10:00 – 18:00

Average email response time: within 24 hours on business days

Frequently asked questions

Before contacting us, check whether your question has already been answered on the FAQ page.

Company address

VONDI GLOBAL D.O.O. BEOGRAD

Patrisa Lumumbe 70

11120 Beograd (Palilula)

Republika Srbija

PIB: 115369231

MB: 22148117